Return Policy

SHIPPING

  • $6 Flat USPS Rate Shipping on all domestic orders
  • Free Shipping over $100

RETURNS

  • 30 day return policy from ship date
  • Product must be in original condition (unused, unwashed, and free of pet hair)
  • Please submit your return request by email to sales@playdollshop.com
  • A $6 charge will be deducted from your refund and we will provide you with a USPS return label
  • International orders, orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange.

EXCHANGES

  • 30 day exchange policy for different product, size or color
  • Product must be in original condition (unused, unwashed, and free of pet hair)
  • Please submit your exchange  request by emailsales@playdollshop.com
  • Once item has been received by our exchange department we will pay to have the new item shipped back to you.